Digital Staffing Age LLC - Professional Staffing Solutions in San Antonio, Texas

Privacy & Confidentiality Policy

Last Updated: February 2025

Digital Staffing Age LLC is committed to protecting the privacy and confidentiality of all personal information entrusted to us by candidates, clients, and business partners. This Privacy and Confidentiality Policy explains how we collect, use, store, and protect your information in compliance with applicable data protection laws and regulations.

Information Collection

We collect various types of information to provide and improve our staffing services:

Personal Information from Candidates

  • Full name, contact details (email, phone, address)
  • Resume, work history, education credentials, and professional certifications
  • Social Security Number or Tax Identification Number (for employment verification)
  • Background check results, references, and employment eligibility documentation
  • Skills assessments, interview notes, and performance evaluations

Information from Clients

  • Company information, contact persons, and business requirements
  • Job descriptions, hiring criteria, and workplace environment details
  • Billing information and payment details

Data Usage

We use collected information exclusively for legitimate business purposes related to our staffing services:

  • Matching qualified candidates with appropriate job opportunities
  • Conducting background checks, reference verifications, and skills assessments
  • Processing payroll, benefits administration, and tax compliance
  • Communicating about job opportunities, placements, and service updates
  • Improving our services through analytics and performance tracking
  • Complying with legal obligations and regulatory requirements

Data Minimization: We collect only the information necessary to fulfill our staffing services and maintain it only for as long as required by law or business necessity.

Third-Party Sharing

We may share your information with third parties only under specific circumstances:

Authorized Sharing

  • Client Companies: Candidate information shared with prospective employers for placement consideration (with candidate consent)
  • Background Check Providers: Authorized third-party services for employment verification and screening
  • Payroll Processors: Trusted partners for salary processing and benefits administration
  • Legal Authorities: When required by law, court order, or government regulation

Third-Party Safeguards

All third parties with access to personal information are contractually obligated to:

  • Maintain strict confidentiality and data security standards
  • Use information only for specified purposes
  • Comply with applicable data protection laws
  • Notify us immediately of any data breaches or security incidents

Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • Secure, encrypted databases with regular backups
  • Multi-factor authentication for system access
  • Regular security audits and vulnerability assessments
  • Firewall protection and intrusion detection systems

Administrative Safeguards

  • Role-based access controls limiting data access to authorized personnel only
  • Comprehensive employee training on data privacy and security protocols
  • Confidentiality agreements signed by all staff members
  • Incident response plan for potential data breaches

Candidate Rights

You have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your data (subject to legal retention requirements)
  • Right to Restrict Processing: Limit how we use your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Oppose certain types of data processing
  • Right to Withdraw Consent: Revoke previously granted permissions at any time

To exercise any of these rights, please contact us using the information provided in the Contact Information section. We will respond to all requests within 30 days.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage:

Types of Cookies We Use

  • Essential Cookies: Required for website functionality and security
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Collect aggregated data about site traffic and usage patterns

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

GDPR Compliance

For individuals in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

  • Lawful basis for processing: Consent, contract performance, legal obligation, or legitimate interests
  • Data transfers outside the EEA protected by appropriate safeguards
  • Data Protection Impact Assessments conducted for high-risk processing
  • Breach notification procedures in place to inform authorities within 72 hours
  • Right to lodge complaints with supervisory authorities

EU Representative: For GDPR-related inquiries from EEA residents, please contact our designated representative at Ottoavasrango@digitalstaffingage.com with "GDPR Inquiry" in the subject line.

Contact Information

For questions, concerns, or requests regarding this Privacy and Confidentiality Policy or your personal information, please contact us:

Digital Staffing Age LLC

Privacy Officer

Address

15610 Cloud Top, San Antonio, TX 78248, United States

We are committed to addressing all privacy inquiries promptly and transparently. You can expect a response within 48 hours during business days.

Policy Updates

We may update this Privacy and Confidentiality Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. Material changes will be communicated via email to registered candidates and clients. Continued use of our services after policy updates constitutes acceptance of the revised terms.